About the Site
Culture for Quality is dedicated to exploring core ideas of quality improvement and organizational culture, sharing thoughtful insights, proven strategies, and meaningful reflections that inspire growth and excellence. We offer in-depth analysis and actionable advice focused on enhancing quality and fostering strong workplace cultures.


About Max Christian Hansen
Max Hansen is a leading voice in the quality profession whose work bridges data, leadership, and culture. As a long-time contributor to Quality Progress and the ASQ/ASQE Salary Survey, Hansen has authored or co-authored more than two dozen articles and three case studies examining the evolving dynamics of quality leadership, workforce development, and organizational performance.
With a career spanning data management, analytics, and organizational strategy, Hansen brings a systems-level perspective to how quality supports decision-making and resilience. His research and writing explore the intersection of evidence and human factors—how organizations use data not only to improve outcomes, but to cultivate purpose, adaptability, and trust.
A frequent presenter for ASQ and ASQE, Hansen has delivered webinars annually since 2012 and appeared on ASQTV every year since 2022. His articles—including “Evolving with Intention,” “An Uprising,” and “Next Is Now”—have illuminated how quality professionals can align strategy, culture, and metrics in the post-pandemic era. He also co-authored the Quality Progress Salary Survey from 2010 through 2024, bringing decades of insight into trends shaping the field.
Hansen’s broader background includes contributions to Harvard Business Review (“Four Strategies for the Age of Smart Services”) and early work on information quality at MIT’s Sloan School of Management, where he earned his MBA. He also served as the technical editor for the California Marine Life Protection Act Initiative, advancing data transparency and environmental stewardship.
Rooted in both rigor and reflection, Hansen’s work underscores a simple principle: quality is not just a system—it’s a way of seeing, leading, and connecting people to purpose.
Latest Insights

Three Tenths Over: The Cost of Poor Quality
“Come on,” said the machinist. “Cut me a break. You can pass these, can’t you?”
The inspector shrugged. “Sure, what the hell. I don’t ride in no helicopters.”

Understanding the Link Between Culture and Performance
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The Importance of Feedback in Improving Quality
This paragraph serves as an introduction to your blog post. Begin by discussing the primary theme…
